USE CASES
Account Notifications
benefit
The benefit of Account Notifications
Right message, right time
Trigger real-time SMS or voice notifications based on customer account info, usage or behavior.
Take a holistic approach
Build automation across the entire journey, from password resets to low-balance alerts.
Real-time conversations
Leverage the immediacy of SMS and allow customers to respond to messages in real time.
HOW IT WORKS
Flexible pricing model for your needs
Build logic into your application
Set up the account triggers you need based on events in your CRM system (e.g., if a customer hasn’t paid their bill, send a reminder on the due date).
Your app tells Twecho to send an alert
Based on your logic, Twecho will trigger an SMS or voice notification to your customer.
Capture customer responses
Allow customers to respond by replying to the SMS, clicking a link, replying verbally on the call, or inputting digits. You can process this information and schedule callbacks as needed.
Choose Twecho for messages that send first time, every time.
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High Deliverability Twecho is an enterprise-grade carrier network with a private backbone.
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Deep Number Inventory We give you infinite choice and flexibility with phone numbers in over 60 countries.
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Global Reach Extend your global footprint. Reach any SMS-enabled number in the world.
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Unparalleled 24/7 Support Our team of in-house engineers is available around the clock.
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Fair and Transparent Pricing We offer pay-as-you-go pricing with automatic volume and commitment discounts.