USE CASES
Appointment Reminders
benefit
The Benefit of Appointment Reminders
Get noticed
98% of text messages are opened and 90% are read within 3 minutes.
Streamline processes
Use two-way voice and SMS prompts to enable customers to confirm or reschedule.
Maximize utilization
Reduce missed appointments and fill your calendar when there are cancellations.
HOW IT WORKS
Trigger timely reminders
Build logic into your application
Set up triggers in your application to send appointment reminders at specific times (e.g., 24 hours before an appointment).
Your app tells Twecho to send an alert
Based on your logic, Twecho will trigger an SMS or voice notification to your customer.
Capture customer responses
Customers can confirm the appointment or reschedule by replying to the SMS, clicking a link, replying verbally on the call, or inputting digits. You can process this information and schedule callbacks as needed.
Access Multiple Messaging Channels Through A Single API
SMS API
Programatically send enterprise grade SMS to your customers.
WhatsApp API
Leverage the WhatsApp Business API to reach 2 billion global users, with easy setup and step-by-step onboarding guides.
Choose Twecho for messages that send first time, every time.
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High Deliverability Twecho is an enterprise-grade carrier network with a private backbone.
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Deep Number Inventory We give you infinite choice and flexibility with phone numbers in over 60 countries.
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Global Reach Extend your global footprint. Reach any SMS-enabled number in the world.
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Unparalleled 24/7 Support Our team of in-house engineers is available around the clock.
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Fair and Transparent Pricing We offer pay-as-you-go pricing with automatic volume and commitment discounts.